Privacy Policy
Your privacy matters to us. This comprehensive policy explains how ameranfists collects, uses, and protects your personal information.
Information We Collect
Personal Information
When you engage with ameranfists's self-development platform, we collect various types of personal information to provide you with personalized coaching experiences. This includes your name, email address, phone number, and billing information when you enroll in our programs.
We also gather information about your learning preferences, goals, and progress through our coaching techniques. This helps us tailor our content and recommendations to your specific development needs.
Usage Information
Our platform automatically collects information about how you interact with our services. This includes your IP address, browser type, device information, and usage patterns within our learning management system.
We track your progress through coaching modules, time spent on different sections, and completion rates to help improve our educational content and your learning experience.
Communication Data
All communications between you and our coaching team are recorded and stored securely. This includes email correspondence, chat messages, video session recordings, and feedback submissions.
We maintain these records to ensure continuity in your coaching journey and to provide reference materials for your personal development progress.
How We Use Your Information
Service Delivery
Your personal information enables us to deliver personalized coaching experiences, track your progress, and provide relevant content recommendations.
We use your data to customize learning paths, send progress updates, and facilitate communication with our certified coaches.
Platform Improvement
We analyze usage patterns and feedback to continuously improve our coaching techniques and platform functionality. This data helps us identify areas where learners need additional support and optimize our content delivery.
Your progress data contributes to our understanding of effective self-development methodologies, allowing us to refine our approach and better serve future participants.
Communication Purposes
- Sending course updates and new content notifications
- Providing technical support and customer service
- Sharing relevant self-development resources and tips
- Conducting satisfaction surveys and feedback collection
- Notifying you about important policy changes or service updates
Data Protection and Security
Security Measures
ameranfists employs industry-standard security protocols to protect your personal information. Our systems use SSL encryption for all data transmission, and we maintain secure servers with regular security audits and monitoring.
Access to your personal data is restricted to authorized personnel who require it for legitimate business purposes. All staff members undergo privacy training and are bound by confidentiality agreements.
We never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
Data Storage
Your information is stored on secure servers located in the United States. We maintain multiple backup systems to ensure data integrity and availability while protecting against unauthorized access.
Our data retention policies ensure that your information is kept only as long as necessary to provide our services and comply with legal requirements.
Your Rights and Choices
Access and Control
You have the right to access, update, or delete your personal information at any time. Through your account dashboard, you can review your profile information, communication preferences, and learning progress data.
If you wish to request a complete copy of your data or have it deleted from our systems, please contact our privacy team using the information provided below.
Communication Preferences
You can modify your communication preferences at any time through your account settings. This includes choosing the types of emails you receive, frequency of notifications, and preferred communication methods.
While you can opt out of marketing communications, certain service-related messages are necessary for your account security and program participation.
Data Type | Retention Period | Purpose |
---|---|---|
Account Information | Duration of active membership | Service delivery and support |
Learning Progress | 5 years after program completion | Certification and reference |
Communication Records | 3 years after last interaction | Quality assurance and support |
Payment Information | 7 years for tax purposes | Financial records and compliance |
Third-Party Services
Service Providers
We work with trusted third-party providers to deliver certain aspects of our service, including payment processing, email delivery, and platform hosting. These providers are carefully selected and contractually bound to protect your information.
Our service providers include payment processors for secure transaction handling, email service providers for communication delivery, and cloud hosting services for platform infrastructure.
Analytics and Improvement
We use analytics tools to understand how our platform is used and to identify areas for improvement. These tools collect anonymized usage data that helps us optimize the user experience and content effectiveness.
All analytics data is aggregated and anonymized, ensuring that individual user behavior cannot be identified or tracked outside of our secure systems.
Legal Compliance
Regulatory Requirements
ameranfists complies with applicable privacy laws and regulations, including state privacy laws and federal guidelines for educational services. We regularly review and update our practices to ensure ongoing compliance.
In certain circumstances, we may be required to disclose personal information to comply with legal obligations, court orders, or regulatory investigations.
International Considerations
While our primary operations are based in the United States, we may serve participants from other countries. We ensure that international data transfers comply with applicable privacy frameworks and provide appropriate safeguards.
Participants from outside the United States should be aware that their information will be processed and stored in the United States, subject to U.S. privacy laws and regulations.
Policy Updates
Changes and Notifications
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When significant changes are made, we will notify you through email or platform notifications.
We encourage you to review this policy regularly to stay informed about how we protect your information. The date of the last update is clearly displayed at the top of this policy.
Continued Use
Your continued use of ameranfists's services after policy updates indicates your acceptance of the revised terms. If you disagree with any changes, you may discontinue your use of our services or contact us to discuss your concerns.
Contact Our Privacy Team
If you have questions about this privacy policy or wish to exercise your data rights, please contact us:
Email: info@ameranfists.com
Phone: +1 (612) 343-8880
Address: 1254 Courtland Ave, Columbus, OH 43201, United States